Information

Testimonials

"I recently blocked my EDGE access with your solution and I don't have to worry about unwanted Internet connection anymore. My last bill was hundreds of dollar less than before using your solution. Thank you Disable3G!"

Anthony Neal, Canada (Fido)

"Using your product I was able to finally enable the data plan I had with my carrier. I can now use my EDGE/3G on the T-Mobile network and this is fantastic."

Kate Campbell, U.S.A. (T-Mobile)

"I used to spend hours on the phone with Orange regarding my EDGE connection. Now I don't have to worry about calling my carrier because I have full control over my EDGE and 3G access: I can enable and disable it as many times as I want for as long as I want."

Nicolas Garreau, France (Orange)

FAQ

These are the most frequently asked questions and their respective answers. Do not hesitate to contact us if you have any further questions.

1. What service do you provide?
We provide a full solution to completely disable/enable the EDGE/3G feature on your iPhone. This will avoid extravagant phone bills when your Wi-fi connection breaks. Our solution will also permit the use of data plan with any carrier.

2. How does it work?
We provide full explanations on the How it works page.

3. What iPhone version does it support?
Our Solution works on all iPhones running the 2.0, 2.0.1, 2.0.2, 2.1 software, locked or unlocked. That includes:
1) iPhone 3G with any firmware (locked or unlocked)
2) First generation iPhone with 2.0, 2.0.1, 2.0.2, or 2.1. firmware (locked or unlocked)

4. I'm not a very "Tech" person, are you sure I can disable/enable the EDGE/3G by myself?
Our Solution is the easiest available on the Internet. If you can switch on your iPhone, you can disable the EDGE/3G! The procedure is very simple and doesn't require any technical knowledge.

5. How about Tech support?
Our Solution is so easy to use that we rarely receive any support requests. If however you run into any kind of problem, we have a support team here to help you.

6. Do you have to activate my membership?
Our Automated system will send you an instant email containing your unique access code immediately after you paid. Simply point to "disable3g.com" in Safari on your iPhone and follow the instructions. If you didn't receive our email, please be sure to check your Spam Mailbox.

7. My computer uses Mac OS X. Do you have a solution?
Yes, our solution supports both Macintosh OS X and the Windows Operating systems.

8. Is it safe?
Yes, our Solution uses tools and software approved by Apple®. Moreover, it is 100% reversible and does not void your warranty.

9. Is it reversible?
Absolutely! Our solution is 100% reversible.

10. Will it void my warranty?
No, our Solution uses tools and software approved by Apple®. Moreover, it is 100% reversible.

11. I disabled EDGE / 3G, how can I re-enable it?
Yes, you can disable/enable as you like. No need to contact your carrier's customer service and wait up to 48h for disabling/enabling. Just point to "disable3g.com" from your iPhone and follow the instruction.

12. On how many iPhones can I block EDGE/3G?
If you own several iPhones, you may use our solution to control EDGE/3G access on all of them! We don't recommend sharing your unique access code with other people since it is linked to your personal information and payment information.

13. Do I need my phone activated with a specific carrier such as AT&T?
No, your iPhone can be activated with any carrier. Our solution is completely carrier-independent.

14. I bought an unlocked iPhone, I'm now using T-Mobile (or any other carrier). Can I use your product to enable EDGE / 3G?
Yes. Our solution can disable the EDGE/3G, but it can also enable it for another carrier other than the one you bought the phone from. For example, you purchased your AT&T iPhone, then unlocked it, and you are now using a T-Mobile SIM with a data plan. With our solution you can enable the T-Mobile EDGE/3G and access Internet.
Please consult the list of supported carriers. If your carrier is not in this list, you can still use our solution but you will need to ask your carrier for some specific information.

15. I know the APN address, username, and password for my carrier. Can I use this information to use EDGE/3G to access Internet on my iPhone?
Yes, simply use the 'Enter custom information' option in our solution. Note that you need a data plan or an account with the carrier to use it. If you don't know this information, you can also browse our list of supported carriers. These carriers are already implemented in our solution so it is quick and easy to use.

16. Will you charge for future updates when they become available?
No, when you purchase our solution, you purchase a lifetime membership that provides free updates for life always available to all of our customers.

17. How can I be sure that it will work for me?
For now, every customer who used our solution was 100% satisfied. If for any reason you don't succeed despite our support, you will be refunded on PayPal. But don't worry, it will work for you too!